AIBBLE

https://aibble.com

ENTERPRISE TERMS & CONDITIONS

Version 1.0  |  Effective Date: May 22, 2026

Governing Jurisdiction: Wayne County, Detroit, Michigan

CRITICAL LEGAL NOTICE: These Terms & Conditions constitute a binding legal contract. By accessing aibble.com, purchasing any service, or interacting with any aibble-operated system — including all GoHighLevel-powered sub-account infrastructure, automated communication sequences, and AI-driven workflows — you agree to be fully bound by every provision herein, including the mandatory arbitration clause, class-action waiver, strict no-refund policy, and client compliance obligations.

1.  Acceptance of Terms & Parties

These Terms and Conditions ("Terms," "Agreement") govern your access to and use of the services, platforms, and digital infrastructure operated by aibble, LLC, a Michigan limited liability company ("aibble," "the Company," "We," "Us," or "Our"), accessible at https://aibble.com and all associated sub-domains, portals, and client environments.

"You," "Your," and "Client" refer to any individual, sole proprietor, limited liability company, corporation, or other legal entity that: (i) accesses or browses aibble.com; (ii) submits any inquiry, form, or application; (iii) executes a service agreement with aibble; or (iv) is granted access to any GoHighLevel sub-account, dashboard, automation sequence, or digital asset managed by or on behalf of aibble.

By accessing our Service or executing any service agreement — whether electronically signed, verbally agreed, or confirmed via written communication — you represent that you have read, understood, and agree to be legally bound by these Terms in their entirety. If you do not agree to any provision of these Terms, you must immediately cease use of our Service and notify aibble in writing.

E-SIGN ACT ACKNOWLEDGMENT: Your electronic acceptance of these Terms (including clicking "I Agree," submitting an online form, paying an invoice, or responding affirmatively to a service proposal) constitutes a legally valid electronic signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001) and the Michigan Uniform Electronic Transactions Act (MUETA). Electronic acceptance carries the same legal weight as a handwritten signature on a physical contract.

2.  Definitions

• "Service" or "Services": The full suite of digital marketing, automation, and optimization services provided by aibble, including but not limited to Google Business Profile (GBP) optimization; missed call text-back automation; A2P 10DLC-registered SMS and MMS campaigns; ringless voicemail (RVM) delivery sequences; automated outbound voice broadcasting; two-way AI conversation engine deployments; GoHighLevel CRM sub-account architecture; database reactivation campaigns; automated review request sequences; appointment booking automation; webchat lead capture widgets; CAN-SPAM-compliant email marketing automation; and all associated strategy, consulting, reporting, and account management activities.

• "Platform": The GoHighLevel (GHL) software-as-a-service platform and all integrated tools — including Twilio-powered telephony, AI conversation modules, email delivery infrastructure, calendar and booking systems, payment integrations, and third-party API connections — through which aibble delivers its Services.

• "Sub-Account": A Client-specific workspace within aibble's GoHighLevel agency account, containing the Client's contacts, pipelines, automation sequences, communication templates, and campaign assets.

• "Automation Sequence": Any pre-configured, trigger-based workflow within the Platform that automatically executes communications (SMS, email, voice, RVM, webchat) or data operations upon defined conditions.

• "Content": Any text, images, videos, audio recordings, logos, brand assets, business listings, offers, testimonials, or other material submitted by the Client for use in the delivery of Services.

• "Proprietary Technology": aibble's custom automation workflows, prompt architectures, campaign frameworks, optimization playbooks, AI integration logic, sub-account structural templates, and any other intellectual property developed by or for aibble in delivering its Services.

• "Third-Party Platforms": External services integrated with or referenced by the Platform, including Google LLC (Google Business Profile, Google Ads, Google Analytics), Meta Platforms, Inc. (Facebook, Instagram), LinkedIn Corporation, Twilio Inc., Stripe, Inc., and any other platform whose policies govern aspects of Service delivery.

3.  Service Scope, Delivery Architecture & Platform Dependency

3.1  Full-Spectrum Service Architecture

aibble delivers B2B digital marketing and automation services through a unified GoHighLevel-powered infrastructure. The specific services included in any Client engagement are defined in the applicable Service Order, Proposal, or Statement of Work (SOW) executed between the parties. Services may include any combination of the following:

• Google Business Profile Optimization: Profile verification facilitation, keyword-optimized business description architecture, photo and media asset management, Q&A optimization, category and attribute calibration, GBP post scheduling, and local citation synchronization.

• Missed Call Text-Back Automation: Configuration of automated SMS response sequences triggered within seconds of any inbound missed call to Client's designated business telephone number, deployed through GHL's Twilio-integrated telephony infrastructure.

• A2P 10DLC SMS & MMS Campaigns: Design, registration, and deployment of TCR-compliant application-to-person text messaging campaigns for appointment reminders, promotional broadcasts, database reactivation, and transactional notifications.

• Ringless Voicemail (RVM) Delivery: Pre-recorded audio message delivery directly to contact voicemail inboxes without an audible ring event, used for B2B outreach and database reactivation workflows.

• Automated Outbound Voice Broadcasting: Pre-recorded or AI-voiced outbound telephone call sequences delivered to opted-in contact databases for appointment reminders and promotional announcements.

• Two-Way AI Conversation Engine: Deployment of large language model-powered automated chat agents within SMS threads, webchat widgets, and email sequences that engage contacts in contextually intelligent dialogue, qualify leads, and route confirmed prospects to human agents.

• Database Reactivation Campaigns: Multi-channel (SMS, email, RVM, voice) reactivation sequences targeting dormant or cold contacts within Client's existing CRM database to generate new revenue from existing lists.

• Automated Review Request Sequences: FTC-compliant post-transaction SMS and email workflows requesting verified customer reviews on Google, Facebook, and other third-party review platforms.

• Appointment Booking Automation: Calendar integration, booking widget deployment, automated confirmation, reminder, and no-show follow-up sequences within GHL's scheduling infrastructure.

• Webchat Lead Capture: Deployment and configuration of AI-powered webchat widgets that engage website visitors, collect lead information, and route prospects into automated nurture sequences.

• Email Marketing Automation: CAN-SPAM-compliant email campaign design, list management, drip sequence architecture, and performance reporting.

• CRM Architecture & Pipeline Management: Custom GoHighLevel sub-account configuration including pipeline stages, contact tagging, opportunity tracking, and reporting dashboards.

3.2  Third-Party Platform Dependency Acknowledgment

Client explicitly acknowledges and agrees that the delivery of certain Services is contingent upon the continuous, uninterrupted operation of Third-Party Platforms over which aibble has no ownership, control, or contractual authority. Specifically:

• GoHighLevel Platform: aibble's Service delivery infrastructure operates on GoHighLevel's SaaS platform. Service interruptions, feature modifications, pricing changes, API deprecations, or platform outages attributable to GoHighLevel are beyond aibble's control and do not constitute a breach of any aibble service agreement. aibble is not liable for any loss, delay, or data disruption caused by GoHighLevel platform events.

• Twilio Telephony Infrastructure: SMS, voice, and RVM delivery is powered by Twilio's carrier network. Carrier filtering, message delivery failures, telephone number porting delays, and A2P 10DLC campaign registration processing times are governed by Twilio and participating carriers (AT&T, T-Mobile, Verizon), not aibble.

• Google LLC: Google Business Profile rankings, visibility metrics, review algorithms, suspension decisions, listing removals, and policy enforcement actions are exclusively controlled by Google LLC. aibble has no authority to override, dispute, or guarantee outcomes determined by Google's automated systems or manual review teams.

• Other Third-Party Platforms: Meta, LinkedIn, Stripe, Yelp, and all other third-party platforms integrated into Service delivery operate under their own independently applicable terms of service. Client's continued use of any third-party platform constitutes acceptance of that platform's terms.

3.3  No Outcome Guarantees

aibble provides strategy, implementation, management, and optimization — not guaranteed outcomes. Client explicitly acknowledges that aibble makes no warranties, express or implied, regarding: specific keyword rankings, GBP position, or local pack inclusion; inbound call volume, lead generation volume, or conversion rates; SMS delivery rates, email open rates, or campaign response rates; revenue generated, customers acquired, or return on marketing investment; or profile reinstatement following any Google-initiated suspension or penalty. Results vary based on industry, geographic market, competition, platform algorithm changes, and factors entirely outside aibble's control.

4.  Client Compliance Obligations, TCPA & A2P Attestation

4.1  Client as Data Controller — Non-Delegable Compliance Duty

CLIENT COMPLIANCE IS NON-NEGOTIABLE. The following obligations are absolute, non-delegable, and non-transferable. Failure to satisfy them exposes the Client — not aibble — to federal and state regulatory enforcement, private right of action, and carrier sanctions.

By engaging aibble's automated communication services and uploading or importing any contact database, telephone list, email roster, or CRM file into any aibble-managed Platform environment, Client represents, warrants, and covenants as follows:

4.2  Contact List Compliance Attestation

Client irrevocably attests, as a material representation inducing aibble to perform Services, that:

• Every mobile telephone number in any list uploaded for SMS, MMS, RVM, or voice campaign deployment was collected with the recipient's express written consent to receive automated marketing communications, pursuant to TCPA requirements and applicable state statutes.

• Every email address in any list uploaded for email campaign deployment was collected with the recipient's affirmative consent to receive commercial email, and all applicable CAN-SPAM and state email marketing law requirements are satisfied.

• The Client maintains contemporaneous written records documenting the consent of each contact, including the consent date, opt-in method, source URL or touchpoint, and IP address where applicable.

• No contact in any uploaded list is registered on the National Do Not Call Registry (DNC) unless the Client possesses a documented, date-stamped express written consent from that contact postdating the registration.

• No contact in any uploaded list is subject to a bankruptcy automatic stay, court-ordered communication prohibition, or state-mandated do-not-contact directive.

• All telephone numbers in uploaded lists have been scrubbed against a current National DNC Registry pull conducted within the prior 31 days.

Client acknowledges that aibble does not independently scrub, verify, or audit the compliance provenance of Client-uploaded contact lists prior to deployment. All compliance responsibility for the lawfulness of the underlying contact data rests exclusively with the Client as Data Controller.

4.3  Call Recording Consent Obligations

Clients utilizing aibble's GHL sub-account telephony features for inbound or outbound call operations are solely and exclusively responsible for: (i) issuing legally compliant call recording disclosure notices to their customers in all applicable jurisdictions prior to call initiation; (ii) implementing GoHighLevel's call recording consent prompt features where available; and (iii) maintaining records of call recording consent. aibble's operation of the underlying telephony infrastructure does not constitute assumption of the Client's call recording compliance obligations.

4.4  Review Request Campaign Compliance

Clients authorizing aibble to deploy automated review request sequences must ensure that: (i) all contacts included in review request campaigns are verified customers who completed a genuine transaction; (ii) no incentive, compensation, or conditional reward is offered in exchange for a review; (iii) no review gating or filtering mechanism is employed that suppresses negative reviews; and (iv) all review solicitations comply with the terms of service of the review platform targeted (Google, Yelp, Facebook, etc.). aibble provides the technical deployment infrastructure; the Client bears all FTC, state consumer protection, and platform policy compliance responsibility for review solicitation activities.

4.5  Prohibited Client Conduct

Client agrees that the following actions are strictly prohibited within any aibble-managed Platform environment:

• Uploading contact lists purchased from third-party data brokers, list vendors, or lead aggregators without verified documentation of each contact's prior express written consent.

• Deploying communication campaigns targeting individuals who have previously submitted opt-out, stop, or unsubscribe requests to the Client or to aibble.

• Using the Platform to transmit any communication that is false, misleading, deceptive, harassing, defamatory, obscene, or otherwise in violation of applicable federal or state law.

• Using the Platform to transmit any content that violates third-party intellectual property rights, including unauthorized use of copyrighted material, trademarked content, or likeness rights.

• Attempting to use aibble's infrastructure to send spam, phishing communications, or any unsolicited commercial electronic communication in violation of CAN-SPAM, CASL, or analogous law.

• Attempting to reverse-engineer, scrape, clone, replicate, or reproduce aibble's Proprietary Technology, automation architectures, prompt frameworks, or sub-account structural templates.

• Sharing, reselling, sublicensing, or white-labeling aibble's Services, Platform access, or sub-account infrastructure to third parties without aibble's prior express written consent.

Violation of any prohibition in Section 4.5 entitles aibble to immediately suspend or terminate Client's access without notice, retain all fees paid, and pursue all available legal remedies including injunctive relief.

5.  Account Architecture, Security & Termination

5.1  Account Establishment & Data Veracity

To access aibble's optimization suites, dashboards, CRM environments, and automated Client portals, you must establish an account providing accurate, complete, and current information. You guarantee the ongoing accuracy of all account information. Inaccurate, incomplete, or fraudulent account information may result in immediate account suspension or termination without liability to aibble.

5.2  Credential Security & Access Management

You are solely responsible for: safeguarding the confidentiality of all account credentials, passwords, API keys, and system access tokens issued under your account; restricting access to authorized personnel only; and immediately notifying aibble at [email protected] upon discovery of any unauthorized access or credential compromise. You accept full responsibility for all activities, actions, and omissions occurring under your account credentials, whether or not authorized by you.

5.3  Account Suspension & Termination

aibble reserves the unreviewable right to suspend, restrict, or terminate your account and access to all Services — with or without prior notice — for any of the following: material breach of these Terms; non-payment of any fees or invoices within the stated payment period; violation of any applicable law through your use of the Platform; conduct that aibble determines, in its sole discretion, threatens the operational integrity, legal compliance posture, or reputational standing of the Platform or other Clients; or any action that triggers adverse regulatory, carrier, or Third-Party Platform enforcement affecting aibble's infrastructure. Termination for cause does not entitle Client to any refund of fees paid.

6.  User-Generated Content & Client Asset Licenses

6.1  Client Content Ownership & Responsibility

Client retains all intellectual property rights in and to the Content it submits, uploads, or provides to aibble. Client is solely responsible for ensuring that all Content: does not infringe upon any third-party copyright, trademark, trade secret, publicity right, or privacy right; complies with all applicable laws and platform policies; is accurate and not misleading; and does not contain malware, viruses, or malicious code.

6.2  Operational License Grant

By providing Content to aibble, Client grants aibble a worldwide, non-exclusive, royalty-free, fully sub-licensable license to use, modify, reproduce, distribute, and display such Content solely to the extent necessary to deliver the contracted Services, including distributing Content across Third-Party Platforms (Google Business Profile, Google Maps, business directories, and social networks) pursuant to the service agreement. This license terminates upon conclusion of the service agreement, except to the extent Content has been published on third-party platforms requiring separate removal procedures.

6.3  Google Business Profile Ownership Acknowledgment

Client explicitly acknowledges that their Google Business Profile is owned and controlled by Client, not aibble. aibble accesses and manages GBP listings exclusively under manager-level authorization granted by Client. Client retains the right to revoke manager access at any time. aibble's manager-level access does not confer any ownership claim, co-owner status, or authority to transfer profile ownership without Client's explicit written instruction.

7.  Intellectual Property & Proprietary Technology

7.1  aibble Proprietary Rights

All Proprietary Technology — including aibble's custom GoHighLevel sub-account configurations, automation workflow architecture, trigger logic, AI prompt frameworks, campaign playbooks, optimization methodologies, training materials, and all original content and software underlying the Service — is and shall remain the exclusive intellectual property of aibble and its licensors. These materials are protected by United States and international copyright, trade secret, and intellectual property laws.

No Service engagement, access to the Platform, or delivery of campaign results confers upon Client any license, ownership interest, or right to reproduce, copy, distribute, reverse-engineer, or derive works from aibble's Proprietary Technology beyond the scope expressly authorized in the applicable service agreement. Upon termination, Client's access to all Proprietary Technology immediately and automatically ceases.

7.2  Client-Specific Deliverables

Custom deliverables created exclusively for Client's specific brand and campaign needs — such as custom-written GBP descriptions, Client-branded email templates, and Client-specific ad copy — are licensed to Client for their intended use upon full payment of all applicable fees. aibble retains all underlying structural frameworks, prompt architectures, and methodological approaches used to create such deliverables.

7.3  Feedback Assignment

If Client provides any feedback, suggestions, feature requests, workflow ideas, or architectural recommendations ("Feedback"), Client hereby irrevocably assigns to aibble all rights, titles, and interests in such Feedback. aibble may freely implement, test, commercialize, and derive works from Feedback without restriction, attribution, confidentiality obligation, or compensation to Client.

7.4  DMCA Compliance

aibble respects intellectual property rights and complies with the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe that any Content on our Service infringes your copyright, submit a written DMCA notice to [email protected] including: a description of the copyrighted work claimed to be infringed; identification of the infringing material with sufficient specificity to locate it; your contact information; a good-faith belief statement; and a statement of accuracy and authority under penalty of perjury. Upon receipt of a valid DMCA notice, aibble will take prompt action in accordance with applicable law.

8.  Subscription Architecture, Billing & Strict Payment Terms

8.1  Service Fee Structure

aibble's Service offerings are priced under two primary structures, as defined in each Client's executed service agreement:

• One-Time Fees: Fixed-price engagements covering standalone deliverables such as GBP setup and optimization audits, sub-account buildouts, automation sequence architecture, and onboarding frameworks.

• Recurring Monthly Retainers: Ongoing subscription plans billed on a monthly or annual cycle covering continuous GBP management, active automation sequence hosting, AI conversation engine deployment, database reactivation hosting, and account management services.

8.2  Automated Billing & Payment Authorization

By providing payment credentials and executing a service agreement, Client irrevocably authorizes aibble to charge all service fees — including one-time setup fees, monthly retainer charges, and any agreed-upon overage fees — to the Client's designated payment instrument (processed securely via Stripe, Inc.) on the billing dates specified in the applicable service agreement. Subscription plans automatically renew at the conclusion of each billing cycle under the terms of the existing agreement unless cancelled in accordance with Section 8.4.

All fees are quoted and billed in United States Dollars (USD). Client is responsible for all applicable taxes, duties, and surcharges arising from the Service engagement. aibble is not responsible for currency conversion losses, bank-imposed foreign transaction fees, or international wire transfer costs.

8.3  Late Payment, Collections & Service Suspension

Invoices not paid within ten (10) calendar days of the due date are subject to: (i) a late payment fee of 1.5% of the outstanding balance per month (or the maximum rate permitted by applicable law, whichever is lower), compounding monthly; (ii) immediate suspension of all active automation sequences, API connections, and Platform access; and (iii) referral to third-party collections upon 30 days of non-payment, with Client responsible for all collections costs including reasonable attorney fees and court costs. aibble is not liable for any business impact or revenue loss attributable to service suspension for non-payment.

8.4  Cancellation Procedure

Client may cancel a recurring subscription by submitting written cancellation notice to [email protected] a minimum of seven (7) business days prior to the next billing cycle date. Cancellation stops future automated billing cycles but does not entitle Client to a prorated refund for any unused days in the current billing cycle. Access to the Platform and all active automation sequences continues through the end of the paid billing period and terminates automatically at expiration.

8.5  Absolute No-Refunds Policy & Chargeback Shield

ALL FEES PAID TO AIBBLE ARE 100% NON-REFUNDABLE. THIS INCLUDES ONE-TIME SETUP FEES, ONBOARDING COSTS, STRATEGIC CONSULTING HOURS, MONTHLY RETAINER PAYMENTS, AND ALL OTHER SERVICE FEES, REGARDLESS OF CAMPAIGN OUTCOMES OR EARLY TERMINATION.

Client expressly acknowledges and agrees that:

• Digital Services Delivery: Because aibble immediately commits human expertise, technical infrastructure, software licensing, and automation resources upon service commencement, all fees are earned upon delivery and no refunds are available for any reason, including dissatisfaction with campaign performance, Google-initiated suspensions, carrier delivery issues, or early termination.

• No Prorated Refunds: Early termination of any subscription plan does not entitle Client to any prorated, partial, or proportional refund of any fees paid for the current or any prior billing cycle.

• Chargeback Waiver: By engaging aibble's services, Client explicitly, knowingly, and voluntarily waives any right to initiate, authorize, or cooperate in a credit card chargeback, ACH reversal, or banking dispute with respect to any fees charged pursuant to an executed service agreement for services rendered, partially rendered, or in active preparation. Client agrees that any such fees were earned and non-refundable at the time of payment.

• Chargeback Consequences: Any fraudulent, bad-faith, or contractually prohibited chargeback filing will result in: (i) immediate permanent termination of all Platform access without notice; (ii) forfeiture of all deliverables, templates, campaign assets, and sub-account configurations; (iii) reporting of the chargeback dispute to applicable credit bureaus and collections agencies; (iv) initiation of legal proceedings for breach of contract, fraud, and recovery of all fees plus attorney fees, court costs, and consequential damages; and (v) formal dispute submission to the relevant card network documenting this written waiver and contract terms.

9.  Confidentiality & Non-Disclosure

9.1  Mutual Confidentiality Obligations

Each party ("Disclosing Party") may disclose to the other party ("Receiving Party") certain non-public, proprietary, or confidential information ("Confidential Information") in connection with the Service engagement. Confidential Information includes, without limitation: business strategies, pricing structures, client lists, financial data, technical architectures, automation workflows, campaign performance data, and any information marked or reasonably understood to be confidential.

Each Receiving Party agrees to: hold all Confidential Information in strict confidence using not less than the same degree of care it applies to its own confidential information (and in no event less than reasonable care); use Confidential Information solely to perform its obligations under the service agreement; and disclose Confidential Information only to personnel with a documented need-to-know who are bound by equivalent confidentiality obligations. These obligations survive the termination of the service agreement for a period of three (3) years.

9.2  Exceptions

Confidentiality obligations do not apply to information that: (i) is or becomes publicly available through no fault of the Receiving Party; (ii) was independently known by the Receiving Party prior to disclosure; (iii) is independently developed by the Receiving Party without reference to the Confidential Information; or (iv) must be disclosed pursuant to applicable law, court order, or regulatory mandate, provided the Receiving Party provides prompt written notice to the Disclosing Party to the extent legally permissible.

10. Non-Solicitation & Non-Circumvention

10.1  Non-Solicitation of Personnel

During the term of any service agreement and for a period of twelve (12) months following its termination, Client agrees not to, directly or indirectly: recruit, solicit, or hire any aibble employee, contractor, freelancer, or vendor who was introduced to or identified by Client through the Service engagement; induce any such individual to terminate or reduce their relationship with aibble; or engage any such individual to perform services substantially similar to those provided by aibble. A breach of this obligation shall entitle aibble to liquidated damages equal to twelve (12) months of the departing individual's then-current compensation from aibble, which the parties agree represents a reasonable pre-estimate of aibble's actual damages and not a penalty.

10.2  Non-Circumvention

Client agrees not to use the knowledge, relationships, vendor introductions, Sub-Processor introductions, or platform knowledge gained through the Service engagement to circumvent aibble and establish a direct relationship with aibble's vendors, Sub-Processors, technology partners, or referral sources for the purpose of replicating or substituting aibble's services. This obligation applies during the term of any service agreement and for twelve (12) months following termination.

11. Promotions, Contests & Sweepstakes

Any promotions, contests, or sweepstakes (collectively, "Promotions") made available through the Service are governed by specific rules published at the time of the Promotion. If Promotion rules conflict with these Terms, the Promotion rules govern for that specific engagement. Participation in any Promotion does not create any warranty or guarantee of service outcomes or prize delivery beyond what is expressly stated in the Promotion rules. All Promotions are subject to applicable federal and state promotional law, including FTC guidelines on material disclosure.

12. GBP Optimization, Suspension Disclaimer & Third-Party Accountability

aibble provides Google Business Profile management and optimization services as a third-party agency operating under manager-level authorization granted by Client. Client explicitly acknowledges and agrees to the following:

• Algorithm Autonomy: Google LLC's search ranking algorithms, local pack inclusion criteria, review algorithms, and GBP policy enforcement systems operate entirely within Google's discretion and are outside aibble's control or influence.

• No Ranking Guarantees: aibble makes no representations regarding specific keyword rankings, local pack positions, map pin visibility, call volume, direction requests, or any other measurable metric dependent on Google's independently controlled systems.

• Suspension & Reinstatement: Google frequently modifies GBP verification standards, listing quality guidelines, and policy enforcement protocols. aibble is not liable for any profile suspension, listing removal, review filtering, duplicate listing merge, or algorithmic demotion initiated by Google, even if such action occurs during an active aibble service engagement. aibble will make commercially reasonable efforts to assist with reinstatement where applicable, but reinstatement outcomes are within Google's sole authority.

• Policy Compliance Responsibility: Client is solely responsible for ensuring that their GBP listing accurately represents their business as operated, including business category, service area, hours, and description content. Misrepresentation of business information in violation of Google's guidelines may trigger suspension regardless of aibble's management activities.

• Third-Party Account Access: Client represents that they have full authority to grant aibble manager-level access to their Google Business Profile and Google Ads accounts and that doing so does not violate any third-party agreement or legal restriction.

13. Independent Contractor Relationship

aibble is an independent contractor. Nothing in these Terms or any service agreement creates, or shall be construed to create, a partnership, joint venture, agency, employment, or franchise relationship between aibble and Client. aibble retains full discretion over the methods and means by which Services are delivered, subject to the outcome specifications in the applicable service agreement. aibble's personnel are not employees, agents, or representatives of Client for any purpose whatsoever. Client has no authority to bind aibble to any obligation, contract, or representation.

14. Disclaimer of Warranties

THE SERVICE AND ALL DELIVERABLES ARE PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AIBBLE EXPRESSLY DISCLAIMS ALL WARRANTIES INCLUDING, WITHOUT LIMITATION: THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT; ANY WARRANTY THAT THE SERVICE WILL MEET CLIENT'S REQUIREMENTS OR EXPECTATIONS; ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR MALICIOUS CODE; ANY WARRANTY REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT, DATA, OR INFORMATION PROVIDED THROUGH THE SERVICE; AND ANY WARRANTY REGARDING OUTCOMES ON THIRD-PARTY PLATFORMS INCLUDING GOOGLE BUSINESS PROFILE RANKING, SMS DELIVERABILITY, OR EMAIL OPEN RATES.

No oral or written information provided by aibble, its employees, contractors, or agents creates any warranty not expressly stated in these Terms. Client's sole remedy for dissatisfaction with the Service is to terminate the service agreement in accordance with Section 8.4.

15. Absolute Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AIBBLE, ITS MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, PARTNERS, AGENTS, LICENSORS, OR AUTOMATION ARCHITECTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE SERVICE, OR ANY THIRD-PARTY PLATFORM ACTION, INCLUDING WITHOUT LIMITATION: LOSS OF PROFITS; LOSS OF ORGANIC SEARCH REVENUE; LOSS OF CUSTOMERS OR BUSINESS OPPORTUNITIES; BUSINESS INTERRUPTION; LOSS OF DATA OR GOODWILL; REPUTATIONAL HARM; PROFILE SUSPENSION OR DELISTING; CARRIER-IMPOSED MESSAGING PENALTIES; OR AI MODEL OUTPUT INACCURACIES — EVEN IF AIBBLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Financial Cap: The total aggregate liability of aibble to Client for any and all claims arising under or relating to any service agreement shall not exceed the total fees actually paid by Client to aibble for the specific Services at issue during the three (3) calendar months immediately preceding the event giving rise to the claim. This limitation applies regardless of the theory of liability (contract, tort, strict liability, or otherwise) and regardless of whether any limited remedy is found to have failed of its essential purpose.

16. Indemnification

Client agrees to defend, indemnify, and hold harmless aibble and its members, directors, officers, employees, contractors, and agents (collectively, "aibble Parties") from and against any and all claims, demands, lawsuits, regulatory actions, arbitration proceedings, losses, damages, penalties, fines, settlements, costs, and expenses (including reasonable attorney fees) arising out of or relating to:

• Client's breach of any representation, warranty, covenant, or obligation under these Terms or any service agreement.

• Client's violation of any applicable law, including the TCPA, CAN-SPAM Act, GDPR, CCPA/CPRA, or any state consumer protection statute.

• Client's uploading, use, or deployment of any non-compliant contact database, telephone list, or email roster through the Platform.

• Client's failure to obtain legally required consent from any contact prior to the delivery of any automated communication.

• Client's failure to issue legally compliant call recording disclosures in applicable jurisdictions.

• Any claim by a third party that Client's Content infringes that party's intellectual property, privacy, or publicity rights.

• Any fraudulent or bad-faith chargeback initiated by Client, including all associated banking fees, legal costs, and lost revenue.

• Client's use of the Platform in violation of the Prohibited Conduct provisions of Section 4.5.

aibble reserves the right to assume exclusive control of the defense of any matter otherwise subject to indemnification by Client, at Client's expense. Client shall not settle any claim subject to indemnification without aibble's prior written consent.

17. Force Majeure

Neither party shall be liable for any failure or delay in performance of its obligations under these Terms or any service agreement to the extent such failure or delay is caused by circumstances beyond that party's reasonable control ("Force Majeure Event"), including: acts of God; natural disasters; pandemics or public health emergencies; war, civil unrest, or terrorism; governmental orders, embargoes, or regulatory actions; labor strikes or industrial disputes not involving the affected party's workforce; widespread internet or telecommunications infrastructure outages; Third-Party Platform outages (including GoHighLevel, Twilio, Google, Meta, or Stripe service interruptions); or cyberattacks or distributed denial-of-service events not caused by the affected party's negligence.

The party experiencing a Force Majeure Event shall: (i) provide written notice to the other party within five (5) business days of the event's occurrence; (ii) make commercially reasonable efforts to mitigate the impact and resume performance; and (iii) resume full performance as promptly as practicable following resolution of the event. Force Majeure Events do not excuse Client's payment obligations for Services already delivered prior to the Force Majeure Event.

18. Dispute Resolution, Binding Arbitration & Class-Action Waiver

18.1  Mandatory Binding Individual Arbitration

READ THIS SECTION CAREFULLY. IT WAIVES YOUR RIGHT TO A JURY TRIAL AND CLASS-ACTION PARTICIPATION. ALL DISPUTES MUST BE RESOLVED INDIVIDUALLY THROUGH BINDING ARBITRATION.

Any and all disputes, claims, controversies, or causes of action arising out of or relating to these Terms, any service agreement, the Service, payment processing, campaign outcomes, Platform access, intellectual property, data privacy, or any automated communications sent by or on behalf of aibble — whether based in contract, tort, statute, fraud, misrepresentation, or any other legal or equitable theory — shall be resolved exclusively through final, binding, individual arbitration administered by the American Arbitration Association ("AAA") under its then-current Commercial Arbitration Rules (or Consumer Arbitration Rules, where mandated by applicable law).

18.2  Pre-Arbitration Notice Requirement

Prior to initiating any arbitration proceeding, the complaining party must: (i) deliver written notice of the dispute to the opposing party (Client to aibble at [email protected]; aibble to Client at Client's registered email address) describing the nature of the claim, the specific relief sought, and the factual basis in reasonable detail; and (ii) allow thirty (30) calendar days from receipt of the notice for the parties to negotiate in good faith toward informal resolution. No arbitration may be initiated until this pre-arbitration notice and negotiation period has concluded without resolution.

18.3  Arbitration Procedures

Arbitration shall be conducted before a single neutral arbitrator appointed by the AAA with relevant experience in commercial disputes. Unless otherwise agreed in writing, arbitration hearings shall be conducted remotely via video conferencing. The arbitrator's award shall be in writing, stating the legal and factual basis for the decision. Judgment upon the award may be entered in any court of competent jurisdiction. Either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction pending resolution of arbitration, without waiving the right to arbitrate.

18.4  Class-Action Waiver — Non-Severable

BOTH AIBBLE AND CLIENT EXPRESSLY, KNOWINGLY, AND VOLUNTARILY WAIVE ANY RIGHT TO INITIATE, JOIN, PARTICIPATE IN, OR SERVE AS A CLASS REPRESENTATIVE IN: (I) ANY CLASS-ACTION LAWSUIT; (II) ANY CONSOLIDATED, COORDINATED, OR MULTI-PLAINTIFF PROCEEDING; (III) ANY COLLECTIVE ARBITRATION; OR (IV) ANY REPRESENTATIVE ACTION BROUGHT UNDER STATE PRIVATE ATTORNEY GENERAL STATUTES — INCLUDING CALIFORNIA PAGA TO THE MAXIMUM EXTENT PERMITTED BY LAW. ALL CLAIMS MUST BE BROUGHT SOLELY IN AN INDIVIDUAL CAPACITY. THIS CLASS-ACTION WAIVER IS A MATERIAL AND NON-SEVERABLE CONDITION OF THIS ARBITRATION AGREEMENT. IF A COURT OR ARBITRATOR FINDS THIS WAIVER UNENFORCEABLE IN A SPECIFIC CASE, THE ARBITRATION AGREEMENT SHALL BE NULL AND VOID FOR THAT CASE ONLY.

18.5  Governing Law & Exclusive Venue

These Terms and all service agreements shall be governed by, construed under, and enforced exclusively pursuant to the laws of the State of Michigan, without regard to any conflict of law principles that would require application of another jurisdiction's laws. The exclusive venue and seat for all arbitration proceedings and any court actions permitted under these Terms shall be Wayne County, Detroit, Michigan. Both parties irrevocably consent to personal jurisdiction and venue in Wayne County, Michigan for any permitted court proceedings.

19. Modifications to Terms

aibble reserves the right to modify, update, or replace these Terms at any time in its sole discretion. Material changes — defined as changes that materially alter Client's rights, obligations, or available remedies — will be communicated by: (i) email notice to Client's registered email address at least thirty (30) days prior to the effective date of the change; and/or (ii) prominent notice on aibble.com. Non-material changes (typographical corrections, clarifications of existing practices, or additions of legally required disclosures) may be implemented immediately upon publication. Continued use of the Service or maintenance of any active service agreement after the effective date of any modification constitutes binding acceptance of the revised Terms. Prior versions of these Terms are archived and available upon written request to [email protected].

20. General Provisions

20.1  Entire Agreement

These Terms, together with any executed service agreement, statement of work, proposal, data processing addendum, and any incorporated documents or policies (including the Privacy Policy at https://aibble.com/privacy-policy), constitute the entire agreement between aibble and Client with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, representations, negotiations, and agreements, whether oral or written, relating to such subject matter.

20.2  Severability

If any provision of these Terms is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall continue in full force and effect. The parties expressly agree that the class-action waiver in Section 18.4 shall be treated as non-severable as described therein.

20.3  No Waiver

aibble's failure to enforce any right or provision of these Terms on any occasion does not constitute a waiver of aibble's right to enforce such provision on any other occasion. No waiver of any provision of these Terms is effective unless made in writing and signed by an authorized representative of aibble.

20.4  Assignment

Client may not assign, transfer, delegate, or sublicense any rights or obligations under these Terms or any service agreement without aibble's prior express written consent. Any attempted assignment without such consent is void. aibble may assign its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, corporate restructuring, or sale of all or substantially all of its assets, provided that such assignee assumes all obligations under these Terms.

20.5  Notices

All formal legal notices required or permitted under these Terms must be in writing and delivered to: aibble at [email protected] and [Registered Agent Address], Detroit, Michigan; Client at the email and mailing address on file with aibble. Notices are effective upon: (i) personal delivery; (ii) confirmed email transmission; (iii) one business day after deposit with a nationally recognized overnight courier; or (iv) three business days after deposit in U.S. certified mail, return receipt requested.

20.6  Headings

Section headings in these Terms are for organizational convenience only and have no legal or contractual significance.

21. Compliance Contact & Dispute Operations

For all formal legal correspondence, Terms disputes, compliance inquiries, DMCA notices, or service-related legal communications, contact our Compliance Office through the following verified channels:

• Business Telephone: [313-889-7656}  |  Registered Mail: Aibble, LLC, Attn: Compliance Office, [2785 E Grand Blvd Unit 169 Detroit MI 48211

Service of legal process, arbitration demands, and regulatory correspondence is accepted exclusively via the Registered Legal Mail address above or confirmed delivery to [email protected]. Service via social media, chat applications, or any other informal channel is not accepted and does not constitute valid legal service.

© 2026 aibble, LLC. All Rights Reserved. Detroit, Michigan.

Enterprise Terms & Conditions v1.0 — Effective May 2026 — Governing Law: State of Michigan

All disputes resolved exclusively in Wayne County, Detroit, Michigan.